Account and verification
Workers must provide accurate CNIC, address and payment proof. Incorrect information may lead to account rejection or suspension.
Legal
Terms of Service
Basic rules for customers and workers using the platform.
Registration fee
The registration fee is Rs. 1,000 (basic) or Rs. 10,000 (premium). The fee is non-refundable after verification.
Platform commission
A 10% platform commission applies to every completed order (for example, Rs. 100 on a Rs. 1,000 order). The worker receives Rs. 900.
Commission deadline
Commission must be paid within 3 days. Reminders are sent at 24, 48 and 72 hours; after that the account is suspended (not permanently deleted) and the admin reactivates it on request.
Order cancellation
Customers and workers can cancel an order before it is accepted. Frequent cancellations lower rating and matching priority.
Conduct
Harassment, fake reviews, requests for off-platform payment, or misuse of customer contact information can result in an account ban.